Meksta Shop

Warranty and complaints

Q: What does the warranty not cover?

Faults caused by incorrect installation, reused ancillary components (for example the turbo, injectors, EGR, oil cooler) that damage the engine, incorrect oil or fluid, external impact, or continued driving after a warning sign.

Q: What do I do in a warranty case?

Contact us at info@meksta.se or 076-324 10 66 with your order number and a description of the fault. We may ask for photos or video as supporting material. We will get back to you with the next step and manage the process the whole way.

All exchange engines are delivered with a 12-month warranty with no mileage limit, including an installation warranty. Here we explain what the warranty covers, the conditions for it to apply, and what to do in a warranty case.

See all exchange engines FAQ

Inspection measurement at Meksta's workshop in Tyresö

12-month warrantyCounted from the day of delivery

No mileage limitDrive as much as you need

Installation warranty includedAs per the warranty terms

The warranty is voluntary and is given by us as the seller, on top of your statutory rights. The warranty covers faults in the engine's material or workmanship that appear during the warranty period.

Installation warranty included

If a warranty fault is confirmed on the engine, the cost of the installation work is also compensated under the warranty terms. That means you should not have to cover the workshop cost yourself when the fault is in the engine. Note that the installation warranty applies to faults in the engine: faults caused by the installation itself, or by ancillary components that have been reused, are not covered.

For the warranty to apply

The engine is installed in a workmanlike manner by a professional workshop.The installation instructions are followed, including changing the oil and filter and attending to ancillary systems that may have caused or been affected by the original failure (e.g. cleaning or replacing the oil cooler, checking the turbo and injectors, flushing the cooling system).Documentation from the installation is kept (invoice and work carried out) and can be shown in a warranty case.At the first sign of a fault: stop driving and contact us straight away. Continuing to drive with a known warning sign can affect the warranty.

The warranty never limits your rights under the Swedish Consumer Sales Act. The full terms and your statutory rights are set out in the terms of purchase.

What to do in a warranty case

1Contact us

info@meksta.se or 076-324 10 66, with your order number and a description of the fault.

2Supporting material

We may ask for photos or video of the engine as supporting material for the assessment.

3We manage the case

We will get back to you with the next step and manage the process the whole way.

Frequently asked questions about the warranty

What does the warranty cover?

Faults in the engine's material or workmanship that appear during the warranty period.

What does the warranty not cover?

What do I do in a warranty case?

Questions about the warranty or a complaint?

See also the FAQ about fitment, deposit and delivery, or get in touch directly at info@meksta.se.

See the FAQ